Monday, February 18, 2008

Winners, Bitching, and General Shit You Probably Don't Care About

The best laid plans...

Or so the saying goes (or a reasonable facsimile thereof). As you all know, I was going to post the winners to the various contests yesterday. Because of all the problems with the servers and bugs, it's been difficult to get accurate printouts of who was in the shop. I still don't know who came in first, second, and third. I'll announce those three in the next day or two after Hubster gets everything working correctly. But I do have the winners of the other contests. Because of the problems on Saturday, I ran the hourly drawings from 3:00 p.m. to 7:00 p.m. Then I passed out on the chair. At this point, I've been up since 8:30 a.m. yesterday morning with only an hour's sleep. Needless to say, I'll be taking a nap after I'm done with this.

Before I announce the winners, I found out why things were groaning on the hardware side. We had 75,000 requests (you read all those zeros right) for page views on Saturday. I had no idea that so many people were in the shop (not 75K, but enough to ask for all those page views). It looks like the actual number is now over 1,000. At the same time. No wonder the whole thing bogged down. We're still not done with the actual counts because everything got messed up with the bugs. Hubster has now fixed all the bugs and is almost done with PayPal. That should be running by tonight. Then you may shop to your hearts' content and just pay for your purchases without having to ask me questions.

Speaking of questions or bug reports, I received over 200 emails on Saturday and yesterday, all of which I answered personally. My fingers hurt. And here I thought I would be able to knit all day. Ha! It's true that once you own a business, your own knitting time flies out the window.

In order to prevent server disasters, we've changed from sharing four servers with other people to having a dedicated server. That way, if something does go wrong, it's our own server and the problem can be fixed quickly. This also gives us a lot more power for those days when I have sales or updates.

Speaking of updates, the first one will be next Tuesday. Stitches West is this coming weekend, and then I head off to Folsom for prison day. I'll have everything ready to go before then so I can just plug it in and let 'er rip on Tuesday. As you saw from the list of vendors at the bottom of the home page, I have a lot of shipments still coming. I've received a few, but many more are coming. I've also added a few new vendors.

I want to thank all of you for standing with me and sending me encouraging notes on Saturday. I did receive a lot of hate mail, but it was from people I don't know or who came over because they heard about the shop opening. It got so bad that I was afraid to open email and made Hubster do it. He finally had to reply to some of the nasty ones because I couldn't deal with them anymore. But I've grown a new pair of balls and am back to my normal self.

For those people who made purchases over the weekend, you'll be receiving a free skein of yarn as my way of saying thank you for being so patient while we worked our way through all the problems. I value you as friends and customers (and want you to continue shopping with me), so it's the least I can do. I'll contact each one of you to let you know that you can run your purchases through PayPal as soon as it's ready. I'm boxing everything up tonight so I can mail it tomorrow if things go the way I hope they do.

Enough blathering. Time for the announcements.

For the number of vendors guess, there were two with the correct answer. I only counted vendors whose work I actually had up for sale; I have a lot more, but you would have no way of knowing all of them since they're not all listed. The answer was 21, and I let the computer choose between the two contestants. That person is:

defaultuser72

Congratulations! If you'll send me your name and address at pamtheknitter@gmail.com, I'll get right back to you. Thank you to everybody who entered.

The $50 gift certificate went to Rabbitch.

There were five hourly drawings. The winners of those are:

Meghann Holcomb
Jennifer Jett
Sorcha Warner
Marin
Jessica Domes

If you would all please contact me at the above email addy with your information, I'll get your prizes out to you.

I did three surprise drawings. The winners of those are:

Dawn NcNeil
Laura Neal
Lori Bean

Again, please contact me.

Rabbitch was kind enough to offer a gift certificate for her shop. The winner of that prize is:

Heather Pristash

Please email me so I may hook you up with Rabbitch in order to claim your prize.

As I said, I'll announce the first three shoppers in the next day or two.

Congratulations to all of you!

Now I'm going to get mushy, so if you can't stomach the Queen Bitch doing that, skip this part.

I want to give you all a hug and a huge thank you for being there at the shop. It was overwhelming to see all my friends come out to support me. I sold quite a few things and am very grateful for having you as friends first, customers second. It was emotionally draining and offset all the nastygrams from people who couldn't get something to work. As most of you know, Hubster is bipolar; he needs to get eight hours of sleep a night so he doesn't go wacky. In order to get this thing off the ground, he's been working around the clock with only a few hours' sleep a night; that's not an exaggeration. He's risked going nuts again just to do this for me and to help all the indies I'm representing, as well as giving all of you a new place to shop and hang out. He's still sitting there on the couch right now, typing his little heart out to bring the PayPal interface to fruition. It's incredible to realize that he loves me that much, that he would risk his own health just to open my shop, to bring it all to you. I hope that you all include him in your prayers and send him a big thank you over the airwaves.

I hope that the shop met all your expectations despite the problems. I tried very hard to make it pretty and a fun place to shop. I have lots of new things planned for you and a lot of contests coming up.

I also want to announce that Brooke of The Painted Tiger is my signature yarn dyer. Congratulations, Brooke! She is busy dyeing the yarn as I type; as soon as it's ready, it will be in the shop for sale. She's put a lot of work and time into this yarn, and it's very complex; therefore, it will be a little more expensive than my other yarns. I think you'll find it worth the price, however. It's truly lovely and captures the essence of the shop.

I would also like to begin a stitch marker club. I've mentioned it before, but I want to make it a reality. I'm limiting it to 10 people; one lady has already signed up. Please email me ASAP if you're interested. The cost is $7 per month (including shipping) which gives you four stitch markers custom designed for the shop by Sheryl Bailey (Martina). Her stitch markers will also be up for sale in the shop, but the club markers will be unique.

I'm also holding my first contest. Ready? You need to write a poem about the shop. The prize is a gift basket of goodies. The deadline for the contest is March 1st. Please send all poems to me at my email addy, and I'll announce the winner here.

Thank you again for everything. You're the world to me, and I hope I didn't let any of you down.

15 comments:

Martina said...

Hi pam

Please give hubster a Kiss from me, he is one in a million, I will pray for his good health.

Sheryl x x

Bezzie said...

Hee hee, even bitches are allowed to get soft.

Congrats on the big opening--and smooth sailing ahead!

Jill L said...

I still can't finishmy order. I t says Paypal is not working yet.

IrishgirlieKnits said...

I'm glad you survived the big weekend!! Good news is that everyone wanted to shop for your gorgeous yarns!! Here's to a good week (stitches west!!!!!).

Pam the Yarn Goddess said...

Are you going, Irish? I'll be there on Friday with my "Yarny Goodness" T-shirt on. I'm meeting Karen from KaratStix at noon at the desk right when you enter the shopping area. You can't miss me - I'm the pudgy, bald, tattooed woman. :)

Yarnbeans said...

Hi Pam!

Thanks for all your hard work (and Hubster's) on the shop! You didn't let us down. I did come and register and check out the shop, but I knew it would be crazy your first day and I'm holding out on ordering for a week or so. I know it was hard having all the bugs, but at least you know we're all out there dying to buy stuff! hee hee

Thanks,
Lori Bean
Yarnbeans.typepad.com

Oriri said...

You guys are doing a killer job! *CHEERS*

Go Hubster, Go Pam!!

Meghann said...

WOW!! I won something:) I never win anything.

I think the shop looks spectacular and I can't wait until I get a little extra cash to do some shopping!

Anni said...

A huge thank you to you and Mark for all hte hard work you've put into this venture. I got my purchase in the end and the yarn looked gorgeous. There are bound to be hickups at the start but you coped very well. and all those people online at the same time - WOW.

Take it easy later int he week. Are you going to Stitches then? If you are then I'm so jealous.

Carol said...

Congratulations on your opening! I missed it due to other commitments this weekend, but will be cruising over soon.

Marin (AntiM) said...

Wow. I read and looked for my name and still missed it. I'm so tickled I won something, it makes the whole day brighter!

Thanks!

Syd said...

I could not find a way to contact you though Yarny Goodness. There was some yarn by Enchanted Knoll Farms that was sold out and I wondered if she/he is going to make more "Wood Elves"...I really really really want some!

Pam the Yarn Goddess said...

Mar, I love you, but you need glasses or I need a larger font LOL.

Syd, there's a bug in the code that Hubster is fixing right now. I don't think all that yarn from Enchanted Knoll is sold out. Just hang tight, OK? Even if it is, Josette will probably dye more. It's one of her staples.

For everyone else, Hubster is working as hard as he can. Please continue to be patient. We are THIS CLOSE to having everything fixed, including PayPal. He has a demanding day job that he works 16 hours a day at, so he's working on my code while he's supposed to be working for his real job.

Another thing: if you don't have your email addy available on your profile page or somewhere else on your blog, I can't contact you. Email me or something.

Syd said...

Thanks Pam, will keep checking in...and I fixed my blogger account...new at this...thanks for that advice as well! I know your gonna do well, the stuff is soooo yummmmy!!!

Pam the Yarn Goddess said...

Thank you, Syd! If there's anything I can help you with, just holler or email me at pamtheknitter@gmail.com. We've also added a FAQ to the shop pages that gives all our contact info, as well as our policies. Hubster is transferring all the bug fixes, PayPal, and the FAQ as a package. I know I keep saying it, but it really should be done today.

Thank you, everyone, for being so patient with us. We're really trying hard to make the shop a pleasant place. Someone pointed out to me that no matter what medium I used to open a store, I would have had some problems. You guys are the best. :)